Wednesday, August 11, 2010

High Rankings Advisor: Social Media Marketing and SEO - Issue No. 287


High Rankings Advisor 287 - Your Host: Jill Whalen
In Today's Issue

Search Engine Marketing
---> Social Media Marketing Doesn't Replace SEO

High Rankings Happenings
---> Need Your Google AdWords Tuned Up?
---> Need Help Diagnosing YOUR Website Problems?

Twitter Question of the Week
---> What's your best use of social media?

Advanced SEO Forum Thread of the Week
---> Is Switching Domains a No-no?

Advisor Wrap-up
---> Busy busy!
 
Introduction

Hey everyone! Hope you're having a good week.

I'm pressed for time this week, so I hope you don't mind that I'm running an article I wrote for Search Engine Land about social media not being a substitute for SEO. While it was written some time ago, it stands the test of time as far as I'm concerned.

Enjoy! – Jill


 
Search Engine Marketing Issues

++Social Media Marketing Doesn't Replace SEO++

Looking at the latest search marketing conference agendas, articles, and online news in the SEM space, it certainly appears that social media marketing and networking are the wave of the future.
Photo Credit: webtreats
To a certain extent, they are.

Social media, and social networking in particular, create a back-and-forth conversation with your target audience, so you can virally market your website through the "buzz" that can be created. When something interesting, cool, or unique is being talked about in "all the right places," it can certainly provide a boost in website traffic.

We search marketers tend to hang out in numerous online and offline communities where it's easy to promote our own products and services, yet I can't help wondering if our view of Web marketing is skewed because of this.

Are potential B2B clients and even B2C customers spending time at Digg? Do they attend SEM conferences in order to hire a company, or are they just trying to learn to do it themselves? And what about other industries? Is there a Sphinn equivalent for developers of product lifecycle management software? Are there groups of people online comparing the various brands of auto parts? Are there really people seeking out articles on these topics?

Perhaps.

And if so, we'd be remiss not to promote our clients' websites in those spaces. But is this search marketing? Or is it simply online marketing? Arguably, it becomes search marketing when it increases link popularity, but surely that should be the secondary goal of this type of marketing campaign. True link popularity comes from having something worth linking to, not something you've asked your insulated group of cronies to link to.

Certainly, the boost in direct traffic that a site can gain when it is being discussed in all the right places online is not to be taken lightly – and that alone is reason enough to try to be found in all the right places. Yet how much of that traffic actually converts into anything good, and how much does it help your organic search rankings?

More important – how does it increase your bottom line?

For instance, I've written a few articles that received upward of 1,000 visitors a day from StumbleUpon alone. The spike in traffic was nice, and the slight increase in newsletter subscribers was certainly welcome, but for the most part, those StumbleUpon visitors spent just a few minutes on our site, and only a small percentage signed up for our free newsletter. None of them were interested in using our services. They read the article and then stumbled their way to the next site of potential interest.

Isn't participation in social media really just preaching to the choir?

You reach your peers, not the people who will buy your product or service. Sure, it's a nice ego stroke to have others in your industry tell you how cool you are, and there's something to be said for building credibility within your own community. I'm certainly not knocking that, and have built my own credibility via various online communities in which I've participated over the past decade.

But how does it sell your products and services?

Do you gain customers and sales from your social media marketing and/or your participation in social networks? Does it increase your rankings for the keyword phrases your actual target audience is typing into the search engines? If your business model depends on traffic for traffic's sake, or on how many ad impressions your site generates, then there's an obvious value. But if you sell a product or a service – then not so much.

My fear with all the hype about social media marketing is that people new to search marketing will believe it's what SEO demands and what SEO is all about.

It isn't. Not by a long shot.

Social media marketing is a great addition to any traditional SEO work that you do, but it's not a substitute. It's more akin to hiring a PR firm once you've launched your already-SEO'd website. On-page SEO is definitely not as sexy as social media marketing, but it is still the most important investment in your website that you can make. Period.

So, go to all your social media conferences, and Digg your way to increased traffic. But first learn exactly who your target audience is, what they're searching for in the search engines, and how your website can solve their problems. Then make sure your website does exactly that. All the social media buzz and traffic won't amount to anything if your target audience isn't already part of the online conversation.

Be sure to have your own house in order before you give social media marketing a try.

And don't be surprised if it doesn't actually provide you with the ROI you hoped it would. In most cases it will depend on who your target audience is, where they hang out, the types of services or products you offer, and whether your website truly provides people with what they're looking for.

Getting back to SEO basics – that is, creating a crawler-friendly website that is built around the keyword phrases people use at the search engines to find what you offer – is the first and most important thing you can do for your website and your business. Yeah, it's not as fun and exciting as social media marketing, but skip this step at your own peril!

Jill

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Jill Whalen is CEO of High Rankings an SEO consulting company in the Boston, MA area.

Share your comments and thoughts here.




P.S. If anyone would like to republish the above article, please email me your request and where it will reside, and I'll send you a short bio you can use with it for your site.

 

Twitter Question of the Week

This week I asked my Twitter followers:

++What's your best use of social media?++

Here's what they said:

macgenie: Connecting with individual customers on a personal level. I love interacting on Twitter with users.

bradleyhunt: I use it as a ticker for industry news and events; like a real-time rss.

t_jones: To do Social Networking – having a conversation – e.g., replying to a tweet such as #tqw.

CarlaWaco: Just keeping up with changes in technology by reading articles people thoughtfully post.

JTPotts: Unfortunately it's limited to a basic Facebook page nobody updates, but I'm trying to change that!

RuudHein: #1 social contact (I'm at a home office), #2 networking, #3 sharing (links but also movies or watching NFL).

AchooAllergy: Best use of SM: Our Facebook contests have been the most successful for getting the word out about our company.

netmeg: Self edumacation and entertaining the masses.

I80equipment09: Twitter has been the most successful for SM, advertising our trucks, learning A LOT from people, connections, links, etc.

MichelleRobbins: Staying in touch with peeps, helping out where I can, keeping sarcasm alive and well.

Want to participate in the Twitter Question of the Week?
Follow @jillwhalen on Twitter

Share your comments and thoughts here.




 

Advanced Forum Thread of the Week

Forum member "mike2587" needs to switch to a new domain for his company's website for business reasons, and wants to know if it will kill his existing search engine traffic.

Read the entire thread and share your own comments here:

Is Switching Domains a No-no?




 
Advisor Wrap-up

That's all for today!

As I mentioned in the intro, it's been a busy week for me. I've got two client meetings, with one being a training session. The good news is that they should be done by the time you read this and I'll be on to doing more site reviews and other fun stuff!

On the family front, Tim's back from his robotics course/camp at WPI. He learned that robotics is probably not something he'd want to do as a profession, but he did have a good time. He's having a busy summer as he'll be heading out to Honolulu soon to have a visit with his grandparents and aunt and uncle who live there. They all moved away while he was fairly young, so they never had much chance of getting to know him. It should be fun for all of them. He's also making a pit stop in Las Angeles to visit with his other uncle whom he also never had much chance to see as he was growing up. He'll likely visit a university or two while out there as well.

That's pretty much it. Catch you in two weeks! – Jill



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